Shipping, Exchange & Return
Everything you need to know about delivery, exchanges, and returns.
SHIPPING
We currently ship across Pakistan. Orders are processed within 1-3 business days and delivered within 3-7 business days depending on your location. Free shipping applies on orders over PKR 15,000; a flat shipping fee applies below that.
EXCHANGE
Need a different size? We're happy to exchange your item within 14 days of delivery, as long as it's unworn, unwashed, and in its original condition with tags attached. Reach out to us on WhatsApp or email to start an exchange.
RETURN
If your item isn't right for you, you may return it within 14 days of delivery for a refund, subject to the same unworn/unwashed condition above. Contact us with your order number to begin the process.
Shipping and returns at a glance
How long does order processing take?
Orders are processed within 1–3 working days.
How long is delivery in Pakistan?
Delivery within Pakistan normally takes 3–7 working days after processing.
When is shipping free?
Shipping is free on orders over PKR 15,000.
What is the return and exchange window?
Unworn items may be returned or exchanged within 14 days, subject to the full return conditions.